Please read these terms and conditions carefully before using our services. By accessing or using Riwaan Properties services, you agree to be bound by these terms.
1. Acceptance of Terms
By accessing and using the Riwaan Properties website, mobile applications, and services (collectively, the “Services”), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Services.
We reserve the right to modify these terms at any time. Your continued use of the Services after any changes constitutes acceptance of the updated terms.
2. Use of Services
Riwaan Properties provides real estate services in Dubai, UAE. You agree to use our Services only for lawful purposes and in accordance with these Terms and Conditions.
You agree not to:
- Use the Services in any way that violates applicable laws or regulations
- Transmit any harmful, malicious, or disruptive code
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Services or servers
- Impersonate any person or entity
- Collect or harvest information about other users without consent
3. Property Listings and Information
While we strive to provide accurate and up-to-date information about properties, we do not guarantee the accuracy, completeness, or reliability of any property listings, descriptions, prices, or availability.
Property information is subject to change without notice. All property transactions are subject to verification and confirmation. We recommend conducting your own due diligence before making any property-related decisions.
4. Intellectual Property Rights
All content on our Services, including but not limited to text, graphics, logos, images, videos, and software, is the property of Riwaan Properties or its content suppliers and is protected by applicable copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from our Services without our prior written consent.
5. User Accounts and Registration
When you create an account with us, you must provide accurate, complete, and current information. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
- Ensuring your account information remains accurate and up-to-date
We reserve the right to suspend or terminate accounts that violate these Terms and Conditions.
6. Appointments and Consultations
When scheduling appointments or consultations through our Services:
- All appointments are subject to availability and confirmation
- We reserve the right to reschedule or cancel appointments with reasonable notice
- You are expected to provide at least 24 hours notice for cancellations
- Repeated no-shows may result in restrictions on future bookings
7. Financial Transactions
All property transactions, including purchases, sales, and rentals, are subject to:
- Verification of identity and financial standing
- Compliance with UAE real estate regulations
- Execution of formal contracts and agreements
- Payment of applicable fees, commissions, and taxes
- Third-party approvals where required
All financial terms and conditions will be clearly outlined in separate transaction-specific agreements.
8. Limitation of Liability
To the fullest extent permitted by law, Riwaan Properties shall not be liable for:
- Any indirect, incidental, special, or consequential damages
- Loss of profits, revenue, data, or business opportunities
- Damages resulting from unauthorized access to our systems
- Errors or inaccuracies in property information
- Actions or omissions of third parties
Our total liability shall not exceed the amount of fees paid by you for our services in the six months preceding the claim.
9. Indemnification
You agree to indemnify, defend, and hold harmless Riwaan Properties, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from:
- Your use or misuse of our Services
- Your violation of these Terms and Conditions
- Your violation of any rights of another party
- Your violation of applicable laws or regulations
10. Third-Party Services and Links
Our Services may contain links to third-party websites or services that are not owned or controlled by Riwaan Properties. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
You acknowledge and agree that Riwaan Properties shall not be responsible or liable for any damage or loss caused by your use of any third-party services.
11. Dispute Resolution
Any disputes arising from these Terms and Conditions or your use of our Services shall be resolved through:
- Good faith negotiations between the parties
- Mediation if negotiations fail
- Arbitration in Dubai, UAE under UAE law if mediation is unsuccessful
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates.
12. Termination
We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms and Conditions.
Upon termination, your right to use the Services will immediately cease. All provisions which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.
13. Severability
If any provision of these Terms and Conditions is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid or unenforceable provision will be replaced with a valid provision that most closely matches the intent of the original provision.
14. Entire Agreement
These Terms and Conditions, together with our Privacy Policy and any other legal notices published by us on the Services, constitute the entire agreement between you and Riwaan Properties regarding your use of our Services.
